Admissions

A clear path from first call to first session

Looking for drug or alcohol addiction treatment for yourself or someone you care about? Pax Healing helps adults throughout Worcester County take the next step toward outpatient care in Rochdale, MA. You do not need to know which program to choose before contacting us.

Explore our Full Day Program (PHP), from 9:00 AM–2:30 PM, or our daytime and evening IOP. Daytime IOP includes three hours of programming within the 9:00 AM–2:30 PM group schedule; evening IOP runs Tuesday, Wednesday and Thursday, from 6:00 to 9:00 PM. A clinical assessment helps determine the appropriate level of care.

Start by calling (508) 470-0000, sending an admissions inquiry, or requesting an insurance benefits check below. Our team can discuss your needs, current availability, coverage, potential costs, and what to expect next.

Why clients choose Pax Healing

Accessible care

We accept all forms of MassHealth and offer daytime and evening IOP. Ask our team about coverage and a treatment schedule that fits your needs.

Responsive admissions

Ask about the next available assessment and what you need to get started. Our admissions team can discuss scheduling, insurance verification, and your next steps.

Evidence-based guidance

Admissions staff collaborate with clinical directors and psychiatric providers to ensure accurate placement and individualized planning.

Compassion from the start

Every interaction is guided by respect, empathy, and confidentiality—so clients and families feel supported from the first contact.

What to expect during admissions

Confidential consultation

Our admissions specialists listen first—understanding each client’s history, needs, and goals before recommending a program.

Clinical screening and assessment

A licensed clinician reviews your concerns, medical history, and treatment needs to determine whether the Full Day Program (PHP) or IOP is appropriate. OP is available as the next level of care after graduating from Pax Healing IOP; standalone individual therapy is not offered.

Insurance verification and financial transparency

We verify MassHealth, Medicaid, and commercial insurance coverage quickly and explain benefits in clear, straightforward terms.

Personalized treatment plan

Clients receive a tailored treatment schedule with integrated therapy, psychiatry, and support services.

Admission and orientation

Our staff walk clients through logistics, expectations, and initial appointments—so care begins with confidence and clarity.

Admissions outcomes we focus on

Seamless transitions from hospital, detox, or court referrals

Rapid intake scheduling and documentation compliance

Clear understanding of client goals and expectations

Early engagement and attendance consistency

Reduction of first-week anxiety through proactive communication

What clients believe—and how we honor it

You want clarity, not confusion

We explain every step in plain language so clients and families know what to expect.

You want respect and understanding

Our admissions process is built on compassion—no judgment, no assumptions.

You want to know when care can begin

Our admissions team can discuss assessment availability and next steps. A treatment start depends on clinical needs, program availability, and any required insurance authorization.